1. YOUR PERSONAL INFORMATION: WHAT DO WE COLLECT, AND HOW DO WE USE IT
We do not collect personal information when you visit our website unless you place an order with us or create a profile.

When you place an order you will be asked for the following personal information: your name, e-mail address, mailing address, delivery address and any special delivery instructions, phone number, credit card details. Information from the order form is provided to our delivery agents only.

From time to time, we advise all our customers of up and coming offers and special promotions. If you do not wish to receive these click the unsubscribe link in your next email.

When you submit feedback or questions via e-mail, or contact us for information about our website, we will request your name and e-mail address. We use this information solely to respond to your enquiries.

We won't sell, rent or barter any identifiable personal information to any third party without your permission.

Our website contains links to other sites. essentialgifts.com.au is not responsible for the privacy practices or the content of other websites.

2. COOKIES
A cookie is a small amount of information sent from a Web server to your computer. To better serve you, we use "cookies" to reduce the time required to submit purchase requests.

Cookies used at this site do not hold personally indentifiable information and are not used to access information entered on the secure server.

No other company has access to our cookies. We do not use the cookie to track your Internet activity once you leave the essentialgifts.com.au website.

3. WEBSITE SECURITY
essentialgifts.com.au utilities 128-bit encryption when accepting personal information from customers. Our eMerchant partner eWay also provides the same service ensuring that data transmitted from your computer to our web server and to eWay and vice-versa is secure.

Your credit card details are never held at essentialgifts.com.au, they are passed directly to eway who will use your details to verify the card and process the transaction. For more information on eWay's security policy please visit here.

What does 128-bit encryption mean?
We use Secured Sockets Layer (SSL) protocol, because it is the standard on the web for authenticating and encrypting information.

128-bit is the strongest encryption available, this means that you can have total confidence in your dealings with our website.

SSL encryption requires that all information sent between you and essentialgifts.com.au is encrypted. This ensures that your privacy is protected over the internet, meaning that you can send us private information, such as credit card number, with confidence.

128-bit encryption requires you to have version 5.5 or later of Internet Explorer. If you do not have this browser, simply click on the link below.

How does it affect you?
Your personal information is protected from interception or hacking. This provides you with the confidence and convenience of dealing with us on-line.

128-bit is the standard for large scale on-line e-commerce sites, banks and insurance companies.